Description
Your renewal is a good time of year to review your maintenance contract and make changes to coverage if your requirements have changed. Our renewal notice provides a useful reminder, helping you to ensure seamless maintenance cover for your power protection equipment.
Renewal Notice Reminder
The renewal notice document you will receive has details of your equipment, your support /maintenance cover along with other information regarding your policy and is typically emailed to you 30 to 45 days in advance of your renewal. If you would prefer to receive a renewal notice document in advance of the standard 30 to 45 days, please contact the renewals team who are on hand to action your request.
Auto-renewals
For your peace of mind, we will auto renew your policy. If you prefer to send new purchase order details, reply to your renewal email and we will be happy to process this for you.
As an existing customer you may require a new quotation or wish to ask a question regarding your renewal policy. Please don’t hesitate to contact the renewals team representatives. You will find the contact details on your renewal notice or by calling during office hours +65 6302 0702 and asking for the Renewals Team Member who sent you the renewal notice.
Things you may wish to consider when renewing your contract
• UPS monitoring
• Adding to or replacing/cancelling your equipment – UPS’s and Generators
• Upgrading your cover – Kohler Uninterruptible Power offers several response options
